Please reach us at enquiries@wksm.co.uk if you cannot find an answer to your question below
Your first treatment will include an initial assessment, which may take around 10-15 minutes. During this time we will ask you a range of questions regarding your needs, discuss your goals and agree your treatment. This will be followed with your treatment and finished with a discussion about suitable homecare to aid your recovery.
You have a right to prompt, professional service in an environment that is clean, private, and safe. You are expected to demonstrate good hygiene and not use illegal drugs or alcohol before your appointment, as these can make it unsafe for you to receive massage. Behaviour of a sexual nature may lead to termination of the massage and refusal of further service. You have the right to end the massage at any time should you feel dissatisfied or uncomfortable in any way.
Comfortable loose clothing works best. You may be required to remove some items of clothing for your treatment. No jeans or sports bras please.
There might be some discomfort during your treatment as when muscles become tight or injuries start to heal, these areas of your body can become sensitive. Muscles and joints can feel sore after a massage because waste products that have built up in the injured area have been released. These are all normal responses to a massage and are nothing to be worried about.
If you would like to bring a chaperone we can of course accommodate this. Under 16s must be accompanied by a parent or guardian.
During your treatment, we will make every effort to respect your modesty, only undraping the area on which we are working. If there are areas of your body where you would prefer not to have massage applied, please inform us beforehand and we will respect your instructions.
Payment for your treatment can either be via cash or direct bank transfer.
There are no toilet facilities at the Studio other than for in an emergency.
There is ample space to park available on our driveway. Please arrive no more than 15 minutes before your appointment time.
We will bring everything we need with us, all we ask is that you clear a space in which we can work (approximately 3mx2m). We aim to arrive five minutes prior to your appointment to allow time to set up. Please let us know in advance if there are any parking restrictions.